Heroku security review: SOC 2, AI training & subprocessors

What Heroku publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
65/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
Not found
Subprocessors
Not found
DPA
Not found

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Heroku train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the Heroku pages it could read. Heroku may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications Heroku claims

Certification or reportMentioned on
SOC 2 Type IIheroku.com/compliance
SOC 1heroku.com/compliance
SOC 3heroku.com/compliance
ISO/IEC 27001heroku.com/compliance
ISO/IEC 27017heroku.com/compliance
ISO/IEC 27018heroku.com/compliance
HIPAAheroku.com
PCI DSSheroku.com/compliance

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Heroku for the SOC 2 report or ISO certificate.

Heroku subprocessors

Our reader didn't find a subprocessor list on Heroku's public pages. It may be published somewhere we couldn't reach, such as a trust portal that needs JavaScript or a login. Ask Heroku for it if you need it.

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningNot found
Multi-factor authenticationMentioned
Encryption at restNot found
Encryption in transitNot found
Penetration testingNot found
Bug bounty / disclosure programNot found
Audit logsNot found
Data residencyNot found
security.txt contactNot found

Key documents

Trust / security centerheroku.com/compliance
Privacy policysalesforce.com/company/legal/privacy
Subprocessor listNot found
Data processing agreement (DPA)Not found
AI policyNot found
TermsNot found
Status pagestatus.salesforce.com/products/Heroku

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15No
DPA available10Yes
AI training policy stated15No
security.txt contact5No
Status page10Yes

The score measures how much of a standard security review our reader could answer from Heroku's public pages. It is not a rating of how secure Heroku is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Heroku's own public website (3 pages read on October 10, 2026). Stormap is not affiliated with Heroku. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.