Hex security review: SOC 2, AI training & subprocessors

What Hex publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
85/100
SOC 2
SOC 2 Type II
ISO 27001
Not mentioned
Trains AI on your data?
Not found
Subprocessors
14 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Hex train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the Hex pages it could read. Hex may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications Hex claims

Certification or reportMentioned on
SOC 2 Type IItrust.hex.tech
HIPAAtrust.hex.tech

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Hex for the SOC 2 report or ISO certificate.

Hex subprocessors

Hex lists 14 subprocessors on learn.hex.tech/docs/legal/subprocessors:

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningNot found
Multi-factor authenticationNot found
Encryption at restNot found
Encryption in transitNot found
Penetration testingMentioned
Bug bounty / disclosure programMentioned
Audit logsMentioned
Data residencyMentioned European Union, United States
security.txt contacthttps://hackerone.com/hex

Key documents

Trust / security centertrust.hex.tech
Privacy policylearn.hex.tech/docs/trust/privacy-policy
Subprocessor listlearn.hex.tech/docs/legal/subprocessors
Data processing agreement (DPA)learn.hex.tech/docs/legal/dpa
AI policyNot found
TermsNot found
Status pagestatus.hex.tech

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15No
security.txt contact5Yes
Status page10Yes

The score measures how much of a standard security review our reader could answer from Hex's public pages. It is not a rating of how secure Hex is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Hex's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with Hex. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.