PagerDuty security review: SOC 2, AI training & subprocessors

What PagerDuty publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
80/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
Not found
Subprocessors
49 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does PagerDuty train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the PagerDuty pages it could read. PagerDuty may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications PagerDuty claims

Certification or reportMentioned on
SOC 2 Type IIpagerduty.com/security
ISO/IEC 27001pagerduty.com/security
PCI DSSpagerduty.com/security
FedRAMPpagerduty.com/security

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask PagerDuty for the SOC 2 report or ISO certificate.

PagerDuty subprocessors

PagerDuty lists 49 subprocessors on pagerduty.com/subprocessors:

Security features mentioned

SSO / SAMLNot found
SCIM provisioningNot found
Multi-factor authenticationNot found
Encryption at restNot found
Encryption in transitNot found
Penetration testingNot found
Bug bounty / disclosure programNot found
Audit logsNot found
Data residencyMentioned EU, European Union, United States, United Kingdom
security.txt contactNot found

Key documents

Trust / security centerpagerduty.com/security
Privacy policypagerduty.com/privacy-policy
Subprocessor listpagerduty.com/subprocessors
Data processing agreement (DPA)pagerduty.com/data-processing-addendum
AI policyNot found
TermsNot found
Status pagestatus.pagerduty.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15No
security.txt contact5No
Status page10Yes

The score measures how much of a standard security review our reader could answer from PagerDuty's public pages. It is not a rating of how secure PagerDuty is, and a "No" can mean the document exists where our reader couldn't see it.

Check another vendor

Get the same profile for any vendor in seconds, or let your AI agent do it with Stormap's free MCP server.

Other Developer & data vendors

Airbyte · Algolia · Amplitude · Auth0 · CircleCI · Clerk · Cloudflare · Confluent · Databricks · Datadog · DigitalOcean · Fastly

Source: PagerDuty's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with PagerDuty. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.