What Retool publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Says it does not train AI on customer data
Retool's own words (docs.retool.com/legal/privacy-policy):
With respect to Google Workspace APIs, Retool does not retain user data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or ML models.
| Certification or report | Mentioned on |
|---|---|
| HIPAA | docs.retool.com/legal/dpa |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Retool for the SOC 2 report or ISO certificate.
Retool lists 11 subprocessors on docs.retool.com/legal/subprocessors:
| SSO / SAML | Mentioned |
| SCIM provisioning | Not found |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Not found |
| Encryption in transit | Not found |
| Penetration testing | Not found |
| Bug bounty / disclosure program | Not found |
| Audit logs | Mentioned |
| Data residency | Not found |
| security.txt contact | https://retool.com/vulnerability-reporting |
| Trust / security center | retool.com/govern-enterprise-apps |
| Privacy policy | docs.retool.com/legal/privacy-policy |
| Subprocessor list | docs.retool.com/legal/subprocessors |
| Data processing agreement (DPA) | docs.retool.com/legal/dpa |
| AI policy | Not found |
| Terms | Not found |
| Status page | status.retool.com |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | Yes |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Retool's public pages. It is not a rating of how secure Retool is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Retool's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with Retool. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.