Zapier security review: SOC 2, AI training & subprocessors

What Zapier publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
95/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
See quote
Subprocessors
37 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Zapier train AI on your data?

Has a statement about using data to train or improve AI

Zapier's own words (zapier.com/security-compliance):

Does Zapier use customer data to train AI models?

Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.

Certifications Zapier claims

Certification or reportMentioned on
SOC 2 Type IIzapier.com
SOC 3zapier.com
ISO/IEC 27001zapier.com/legal/data-processing-addendum

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Zapier for the SOC 2 report or ISO certificate.

Zapier subprocessors

Zapier lists 37 subprocessors on zapier.com/legal/subprocessors:

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningMentioned
Multi-factor authenticationMentioned
Encryption at restMentioned
Encryption in transitMentioned
Penetration testingMentioned
Bug bounty / disclosure programMentioned
Audit logsMentioned
Data residencyNot found
security.txt contactNot found

Key documents

Trust / security centerzapier.com/security-compliance
Privacy policyzapier.com/privacy
Subprocessor listzapier.com/legal/subprocessors
Data processing agreement (DPA)zapier.com/legal/data-processing-addendum
AI policyNot found
TermsNot found
Status pagestatus.zapier.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15Yes
security.txt contact5No
Status page10Yes

The score measures how much of a standard security review our reader could answer from Zapier's public pages. It is not a rating of how secure Zapier is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Zapier's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with Zapier. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.