Atlassian security review: SOC 2, AI training & subprocessors

What Atlassian publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
90/100
SOC 2
SOC 2
ISO 27001
Claimed
Trains AI on your data?
See quotes
Subprocessors
53 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Atlassian train AI on your data?

Statements differ between pages

Atlassian's own words (atlassian.com/trust/ai):

These LLM providers will not store customer inputs and outputs or use this data to train their services.

Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.

Other statements we found
Stay in control Safeguard against misuse with data policies and controls that restrict LLM providers from storing or training models using your inputs or outputs.
atlassian.com/trust/ai

Different pages say different things. This is often a split between business plans and free or consumer plans. Read each quote for the plan you would use.

Certifications Atlassian claims

Certification or reportMentioned on
SOC 2atlassian.com/trust/ai
ISO/IEC 27001atlassian.com/trust/ai
HIPAAatlassian.com/trust/ai
FedRAMPatlassian.com

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Atlassian for the SOC 2 report or ISO certificate.

Atlassian subprocessors

Atlassian lists 53 subprocessors on atlassian.com/legal/sub-processors (first 50 shown):

Security features mentioned

SSO / SAMLNot found
SCIM provisioningMentioned
Multi-factor authenticationNot found
Encryption at restNot found
Encryption in transitNot found
Penetration testingNot found
Bug bounty / disclosure programNot found
Audit logsMentioned
Data residencyMentioned EU, UK
security.txt contacthttps://www.atlassian.com/trust/security/report-a-vulnerability

Key documents

Trust / security centeratlassian.com/software/guard
Privacy policyNot found
Subprocessor listatlassian.com/legal/sub-processors
Data processing agreement (DPA)atlassian.com/legal/data-processing-addendum
AI policyatlassian.com/trust/ai
TermsNot found
Status pagestatus.atlassian.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10No
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15Yes
security.txt contact5Yes
Status page10Yes

The score measures how much of a standard security review our reader could answer from Atlassian's public pages. It is not a rating of how secure Atlassian is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Atlassian's own public website (6 pages read on October 10, 2026). Stormap is not affiliated with Atlassian. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.