What Basecamp publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Says it does not train AI on customer data
Basecamp's own words (37signals.com/policies/privacy):
Artificial intelligence Our products don’t include built-in AI features that process your content, and we don’t use your content to train AI models.
The AI providers we work with are also contractually prohibited from training their models on your content.
37signals.com/policies/privacy
| Certification or report | Mentioned on |
|---|---|
| SOC 2 Type II | 37signals.com/policies/security |
| SOC 3 | 37signals.com/policies/security |
| PCI DSS | 37signals.com/policies/security |
Privacy laws and frameworks mentioned: GDPR. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Basecamp for the SOC 2 report or ISO certificate.
Basecamp lists 9 subprocessors on 37signals.com/policies/privacy:
| SSO / SAML | Not found |
| SCIM provisioning | Not found |
| Multi-factor authentication | Not found |
| Encryption at rest | Mentioned |
| Encryption in transit | Not found |
| Penetration testing | Not found |
| Bug bounty / disclosure program | Not found |
| Audit logs | Not found |
| Data residency | Mentioned European Union, United States, UK |
| security.txt contact | Not found |
| Trust / security center | basecamp.com/security |
| Privacy policy | basecamp.com/privacy |
| Subprocessor list | 37signals.com/policies/privacy |
| Data processing agreement (DPA) | Not found |
| AI policy | Not found |
| Terms | Not found |
| Status page | 37status.com |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | No |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Basecamp's public pages. It is not a rating of how secure Basecamp is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Basecamp's own public website (4 pages read on October 10, 2026). Stormap is not affiliated with Basecamp. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.