What Gong publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Statements differ between pages
Gong's own words (gong.io/platform/trust):
Understand how insights are generated — and trust that your data is never used to train generative models.
Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.
Is customer data used to train generative AI?
gong.io/platform/trust
Your data is never used to train generative AI models, and it’s never shared with or exposed to the public domain.
gong.io/platform/trust
Different pages say different things. This is often a split between business plans and free or consumer plans. Read each quote for the plan you would use.
| Certification or report | Mentioned on |
|---|---|
| SOC 2 Type II | gong.io/platform/trust |
| ISO/IEC 27001 | gong.io/platform/trust |
| ISO/IEC 27017 | gong.io/platform/trust |
| ISO/IEC 27018 | gong.io/platform/trust |
| ISO/IEC 27701 | gong.io/platform/trust |
| ISO/IEC 42001 | gong.io/platform/trust |
| HIPAA | gong.io/platform/trust |
| PCI DSS | gong.io/platform/trust |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Gong for the SOC 2 report or ISO certificate.
Gong lists 9 subprocessors on gong.io/legal/sub-processors:
| SSO / SAML | Not found |
| SCIM provisioning | Not found |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Not found |
| Encryption in transit | Mentioned |
| Penetration testing | Not found |
| Bug bounty / disclosure program | Not found |
| Audit logs | Mentioned |
| Data residency | Not found |
| security.txt contact | Not found |
| Trust / security center | gong.io/platform/trust |
| Privacy policy | gong.io/legal/privacy-policy |
| Subprocessor list | gong.io/legal/sub-processors |
| Data processing agreement (DPA) | gong.io/legal/data-processing-addendum |
| AI policy | gong.io/blog/ai-governance-operating-discipline |
| Terms | Not found |
| Status page | status.gong.io |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | No |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Gong's public pages. It is not a rating of how secure Gong is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Gong's own public website (6 pages read on October 10, 2026). Stormap is not affiliated with Gong. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.