What Hootsuite publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Says it does not train AI on customer data
Hootsuite's own words (hootsuite.com/legal/privacy):
When connecting with Google Workspace APIs, we do not use your data to develop, improve, or train generalized AI and/or ML models.
| Certification or report | Mentioned on |
|---|---|
| SOC 2 Type II | trustcenter.hootsuite.com |
| SOC 1 | hootsuite.com/legal/data-processing-addendum |
| SOC 3 | trustcenter.hootsuite.com |
| ISO/IEC 27001 | trustcenter.hootsuite.com |
| ISO/IEC 27017 | trustcenter.hootsuite.com |
| ISO/IEC 27018 | trustcenter.hootsuite.com |
| ISO/IEC 27701 | trustcenter.hootsuite.com |
| PCI DSS | hootsuite.com/legal/data-processing-addendum |
| FedRAMP | trustcenter.hootsuite.com |
| CSA STAR | trustcenter.hootsuite.com |
| Cyber Essentials | trustcenter.hootsuite.com |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Hootsuite for the SOC 2 report or ISO certificate.
Hootsuite lists 20 subprocessors on hootsuite.com/legal/subprocessor-list:
| SSO / SAML | Mentioned |
| SCIM provisioning | Not found |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Mentioned |
| Encryption in transit | Mentioned |
| Penetration testing | Mentioned |
| Bug bounty / disclosure program | Mentioned |
| Audit logs | Not found |
| Data residency | Not found |
| security.txt contact | Not found |
| Trust / security center | trustcenter.hootsuite.com |
| Privacy policy | hootsuite.com/legal/privacy |
| Subprocessor list | hootsuite.com/legal/subprocessor-list |
| Data processing agreement (DPA) | hootsuite.com/legal/data-processing-addendum |
| AI policy | Not found |
| Terms | Not found |
| Status page | status.hootsuite.com |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | No |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Hootsuite's public pages. It is not a rating of how secure Hootsuite is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Hootsuite's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with Hootsuite. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.