Shopify security review: SOC 2, AI training & subprocessors

What Shopify publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
85/100
SOC 2
SOC 2 Type II
ISO 27001
Not mentioned
Trains AI on your data?
Not found
Subprocessors
34 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Shopify train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the Shopify pages it could read. Shopify may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications Shopify claims

Certification or reportMentioned on
SOC 2 Type IIshopify.com/security
SOC 3shopify.com/security
PCI DSSshopify.com/legal/terms

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Shopify for the SOC 2 report or ISO certificate.

Shopify subprocessors

Shopify lists 34 subprocessors on help.shopify.com/en//manual/privacy-and-security/privacy/subprocessors:

Security features mentioned

SSO / SAMLNot found
SCIM provisioningNot found
Multi-factor authenticationMentioned
Encryption at restNot found
Encryption in transitNot found
Penetration testingMentioned
Bug bounty / disclosure programNot found
Audit logsNot found
Data residencyMentioned United States, Canada
security.txt contacthttps://www.shopify.com/security-response

Key documents

Trust / security centershopify.com/security
Privacy policyshopify.com/legal/privacy
Subprocessor listhelp.shopify.com/en//manual/privacy-and-security/privacy/subprocessors
Data processing agreement (DPA)shopify.com/legal/dpa
AI policyNot found
Termsshopify.com/legal/terms
Status pageshopifystatus.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15No
security.txt contact5Yes
Status page10Yes

The score measures how much of a standard security review our reader could answer from Shopify's public pages. It is not a rating of how secure Shopify is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Shopify's own public website (7 pages read on October 10, 2026). Stormap is not affiliated with Shopify. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.