Optimizely security review: SOC 2, AI training & subprocessors

What Optimizely publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
80/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
Not found
Subprocessors
1 listed
DPA
Not found

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Optimizely train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the Optimizely pages it could read. Optimizely may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications Optimizely claims

Certification or reportMentioned on
SOC 2 Type IIoptimizely.com/trust-center/compliance
ISO/IEC 27001optimizely.com/trust-center/compliance
ISO/IEC 27017optimizely.com/trust-center/compliance
ISO/IEC 27018optimizely.com/trust-center/compliance
HIPAAoptimizely.com/trust-center/compliance
PCI DSSoptimizely.com/trust-center/compliance
TISAXoptimizely.com/trust-center/compliance

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Optimizely for the SOC 2 report or ISO certificate.

Optimizely subprocessors

Optimizely lists 1 subprocessors on optimizely.com/legal/sub-processors:

Security features mentioned

SSO / SAMLNot found
SCIM provisioningNot found
Multi-factor authenticationMentioned
Encryption at restNot found
Encryption in transitNot found
Penetration testingMentioned
Bug bounty / disclosure programNot found
Audit logsNot found
Data residencyMentioned United States, UK, United Kingdom, Australia, Switzerland
security.txt contactNot found

Key documents

Trust / security centeroptimizely.com/trust-center
Privacy policyoptimizely.com/legal/privacy-notice
Subprocessor listoptimizely.com/legal/sub-processors
Data processing agreement (DPA)Not found
AI policyNot found
TermsNot found
Status pagestatus.optimizely.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15No
security.txt contact5No
Status page10Yes

The score measures how much of a standard security review our reader could answer from Optimizely's public pages. It is not a rating of how secure Optimizely is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Optimizely's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with Optimizely. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.