Jotform security review: SOC 2, AI training & subprocessors

What Jotform publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
85/100
SOC 2
SOC 2
ISO 27001
Claimed
Trains AI on your data?
Not found
Subprocessors
6 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Jotform train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the Jotform pages it could read. Jotform may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications Jotform claims

Certification or reportMentioned on
SOC 2jotform.com/enterprise/security
SOC 1jotform.com/enterprise/security
SOC 3jotform.com/enterprise/security
ISO/IEC 27001jotform.com/enterprise/security
ISO/IEC 27017jotform.com/enterprise/security
ISO/IEC 27018jotform.com/enterprise/security
HIPAAjotform.com
PCI DSSjotform.com/enterprise/security
FedRAMPjotform.com/enterprise/security
StateRAMPjotform.com/enterprise/security

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Jotform for the SOC 2 report or ISO certificate.

Jotform subprocessors

Jotform lists 6 subprocessors on jotform.com/subprocessors:

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningNot found
Multi-factor authenticationMentioned
Encryption at restNot found
Encryption in transitNot found
Penetration testingMentioned
Bug bounty / disclosure programMentioned
Audit logsNot found
Data residencyMentioned EU, US, UK, Germany, Frankfurt
security.txt contacthttps://www.jotform.com/vulnerability-disclosure-program

Key documents

Trust / security centerjotform.com/enterprise/security
Privacy policyjotform.com/privacy
Subprocessor listjotform.com/subprocessors
Data processing agreement (DPA)jotform.com/dpa
AI policyjotform.com/ai-policy
Termsjotform.com/terms
Status pagestatus.jotform.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15No
security.txt contact5Yes
Status page10Yes

The score measures how much of a standard security review our reader could answer from Jotform's public pages. It is not a rating of how secure Jotform is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Jotform's own public website (7 pages read on October 10, 2026). Stormap is not affiliated with Jotform. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.