monday.com security review: SOC 2, AI training & subprocessors

What monday.com publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
95/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
Says no
Subprocessors
30 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does monday.com train AI on your data?

Says it does not train AI on customer data

monday.com's own words (monday.com/w/ai-trust-center):

Putting your privacy first We do not use your input or output to train machine-learning models, and we don’t allow others to do so.
Other statements we found
These providers do not store or use user inputs or outputs for model training and enforce comprehensive encryption. monday.com’s AI Evaluation framework Guardrails AI Gateaway Rate limits Token limits Moderation & Security AI Providers Zero retention LLM API The way we build A…
monday.com/w/ai-trust-center

Certifications monday.com claims

Certification or reportMentioned on
SOC 2 Type IImonday.com/w/departments/legal
ISO/IEC 27001monday.com/w/departments/legal
ISO/IEC 27018monday.com/l/privacy/monday-com-is-gdpr-ready
HIPAAmonday.com/w/departments/legal

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask monday.com for the SOC 2 report or ISO certificate.

monday.com subprocessors

monday.com lists 30 subprocessors on monday.com/l/privacy/sub-processors-subsidiaries-support:

Security features mentioned

SSO / SAMLNot found
SCIM provisioningNot found
Multi-factor authenticationNot found
Encryption at restMentioned
Encryption in transitMentioned
Penetration testingNot found
Bug bounty / disclosure programNot found
Audit logsNot found
Data residencyMentioned EU, US
security.txt contactNot found

Key documents

Trust / security centermonday.com/w/departments/legal
Privacy policymonday.com/l/privacy/privacy-policy
Subprocessor listmonday.com/l/privacy/sub-processors-subsidiaries-support
Data processing agreement (DPA)monday.com/l/privacy/dpa
AI policymonday.com/w/ai-trust-center
Termsmonday.com/terms/gdpr
Status pagestatus.monday.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15Yes
security.txt contact5No
Status page10Yes

The score measures how much of a standard security review our reader could answer from monday.com's public pages. It is not a rating of how secure monday.com is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: monday.com's own public website (8 pages read on October 10, 2026). Stormap is not affiliated with monday.com. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.