What Otter.ai publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Has a statement about using data to train or improve AI
Otter.ai's own words (otter.ai/subprocessors):
No Customer Data will be used to train or improve Anthropic’s artificial intelligence models.
Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.
No Customer Data will be used to train or improve OpenAI’s artificial intelligence models.
otter.ai/subprocessors
| Certification or report | Mentioned on |
|---|---|
| SOC 2 Type II | otter.ai/terms-of-service |
| HIPAA | trust.otter.ai |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Otter.ai for the SOC 2 report or ISO certificate.
Otter.ai lists 17 subprocessors on otter.ai/subprocessors:
| SSO / SAML | Not found |
| SCIM provisioning | Not found |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Not found |
| Encryption in transit | Not found |
| Penetration testing | Mentioned |
| Bug bounty / disclosure program | Not found |
| Audit logs | Not found |
| Data residency | Not found |
| security.txt contact | Not found |
| Trust / security center | trust.otter.ai |
| Privacy policy | otter.ai/privacy-policy |
| Subprocessor list | otter.ai/subprocessors |
| Data processing agreement (DPA) | Not found |
| AI policy | Not found |
| Terms | otter.ai/terms-of-service |
| Status page | status.otter.ai |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | No |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Otter.ai's public pages. It is not a rating of how secure Otter.ai is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Otter.ai's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with Otter.ai. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.