What Smartsheet publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Has a statement about using data to train or improve AI
Smartsheet's own words (smartsheet.com/legal/subprocessors):
Is Customer Content used to train or improve Subprocessors’ AI models?
Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.
No; Smartsheet’s agreements with its Subprocessors prohibit the use of Customer Content to develop, improve, or train third party foundational models.
smartsheet.com/legal/subprocessors
| Certification or report | Mentioned on |
|---|---|
| SOC 2 | smartsheet.com/trust/security |
| ISO/IEC 27001 | smartsheet.com/trust/security |
| ISO/IEC 42001 | smartsheet.com/trust/security |
| HIPAA | smartsheet.com/trust/security |
| PCI DSS | smartsheet.com/legal/subprocessors |
| FedRAMP | smartsheet.com/trust/security |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Smartsheet for the SOC 2 report or ISO certificate.
Smartsheet lists 59 subprocessors on smartsheet.com/legal/subprocessors (first 50 shown):
| SSO / SAML | Mentioned |
| SCIM provisioning | Mentioned |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Mentioned |
| Encryption in transit | Mentioned |
| Penetration testing | Mentioned |
| Bug bounty / disclosure program | Mentioned |
| Audit logs | Mentioned |
| Data residency | Mentioned United States, Australia, Japan |
| security.txt contact | https://www.smartsheet.com/legal/bugbounty |
| Trust / security center | smartsheet.com/trust/security |
| Privacy policy | smartsheet.com/legal/privacy |
| Subprocessor list | smartsheet.com/legal/subprocessors |
| Data processing agreement (DPA) | smartsheet.com/legal/DPA |
| AI policy | smartsheet.com/content-center/inside-smartsheet/executive-center/responsible-ai-isnt-a-policy-problem |
| Terms | Not found |
| Status page | status.smartsheet.com |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | Yes |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Smartsheet's public pages. It is not a rating of how secure Smartsheet is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Smartsheet's own public website (7 pages read on October 10, 2026). Stormap is not affiliated with Smartsheet. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.