Superhuman security review: SOC 2, AI training & subprocessors

What Superhuman publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
95/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
See quote
Subprocessors
14 listed

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Superhuman train AI on your data?

Has a statement about using data to train or improve AI

Superhuman's own words (superhuman.com/legal/privacy-policy):

You can decide whether Superhuman can use your user content to train our AI models by adjusting the available training control(s) in your account settings.

Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.

Other statements we found
For example, we restrict our AI service providers from training their models on user content of Superhuman customers.
superhuman.com/legal/privacy-policy

Certifications Superhuman claims

Certification or reportMentioned on
SOC 2 Type IIsuperhuman.com/legal/dpa
ISO/IEC 27001superhuman.com/legal/dpa

Privacy laws and frameworks mentioned: GDPR, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Superhuman for the SOC 2 report or ISO certificate.

Superhuman subprocessors

Superhuman lists 14 subprocessors on superhuman.com/legal/subprocessors:

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningNot found
Multi-factor authenticationMentioned
Encryption at restMentioned
Encryption in transitMentioned
Penetration testingMentioned
Bug bounty / disclosure programMentioned
Audit logsNot found
Data residencyNot found
security.txt contactNot found

Key documents

Trust / security centersuperhuman.com/legal/trust
Privacy policysuperhuman.com/legal/privacy-policy
Subprocessor listsuperhuman.com/legal/subprocessors
Data processing agreement (DPA)superhuman.com/legal/dpa
AI policyNot found
Termssuperhuman.com/legal/terms
Status pagesuperhuman.com/status

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15Yes
DPA available10Yes
AI training policy stated15Yes
security.txt contact5No
Status page10Yes

The score measures how much of a standard security review our reader could answer from Superhuman's public pages. It is not a rating of how secure Superhuman is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Superhuman's own public website (6 pages read on October 10, 2026). Stormap is not affiliated with Superhuman. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.