What SurveyMonkey publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Has a statement about using data to train or improve AI
SurveyMonkey's own words (surveymonkey.com/product/features/ai-principles):
Following industry practice and consistent with our Privacy Notice, we use de-identified customer data or synthetically-generated data to train and build our proprietary AI models, while also protecting customer security and privacy.
Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.
| Certification or report | Mentioned on |
|---|---|
| SOC 2 | surveymonkey.com/mp/legal/data-processing-agreement |
| SOC 1 | surveymonkey.com/mp/legal/data-processing-agreement |
| ISO/IEC 27001 | surveymonkey.com/product/enterprise/admin-security-features |
| HIPAA | surveymonkey.com/product/enterprise/admin-security-features |
| PCI DSS | surveymonkey.com/product/enterprise/admin-security-features |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask SurveyMonkey for the SOC 2 report or ISO certificate.
SurveyMonkey lists 24 subprocessors on surveymonkey.com/mp/legal/subprocessor-list:
| SSO / SAML | Mentioned |
| SCIM provisioning | Mentioned |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Mentioned |
| Encryption in transit | Not found |
| Penetration testing | Mentioned |
| Bug bounty / disclosure program | Not found |
| Audit logs | Not found |
| Data residency | Mentioned United States, US |
| security.txt contact | Not found |
| Trust / security center | surveymonkey.com/product/enterprise/admin-security-features |
| Privacy policy | surveymonkey.com/mp/legal/privacy |
| Subprocessor list | surveymonkey.com/mp/legal/subprocessor-list |
| Data processing agreement (DPA) | surveymonkey.com/mp/legal/data-processing-agreement |
| AI policy | surveymonkey.com/product/features/ai-principles |
| Terms | surveymonkey.com/mp/legal/terms-of-use |
| Status page | status.surveymonkey.com |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | No |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from SurveyMonkey's public pages. It is not a rating of how secure SurveyMonkey is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: SurveyMonkey's own public website (7 pages read on October 10, 2026). Stormap is not affiliated with SurveyMonkey. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.