Trello security review: SOC 2, AI training & subprocessors

What Trello publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
85/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
See quote
Subprocessors
Not found
DPA
Not found

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does Trello train AI on your data?

Mentions using data for AI, with an opt-out

Trello's own words (atlassian.com/legal/privacy-policy):

You can control whether you receive these communications as described below at “How to access and control your information” under "Opt-out of communications." To provide customer support: We use your information to resolve technical issues you encounter, to respond to your req…

Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.

Certifications Trello claims

Certification or reportMentioned on
SOC 2 Type IItrello.com/trust
ISO/IEC 27001trello.com/trust
ISO/IEC 27018trello.com/trust
FedRAMPatlassian.com/legal/privacy-policy

Privacy laws and frameworks mentioned: GDPR, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask Trello for the SOC 2 report or ISO certificate.

Trello subprocessors

Our reader didn't find a subprocessor list on Trello's public pages. It may be published somewhere we couldn't reach, such as a trust portal that needs JavaScript or a login. Ask Trello for it if you need it.

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningNot found
Multi-factor authenticationNot found
Encryption at restNot found
Encryption in transitMentioned
Penetration testingMentioned
Bug bounty / disclosure programMentioned
Audit logsNot found
Data residencyMentioned United States, United Kingdom
security.txt contacthttps://www.atlassian.com/trust/security/report-a-vulnerability

Key documents

Trust / security centertrello.com/trust
Privacy policyatlassian.com/legal/privacy-policy
Subprocessor listNot found
Data processing agreement (DPA)Not found
AI policyNot found
TermsNot found
Status pagetrello.status.atlassian.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15No
DPA available10Yes
AI training policy stated15Yes
security.txt contact5Yes
Status page10Yes

The score measures how much of a standard security review our reader could answer from Trello's public pages. It is not a rating of how secure Trello is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: Trello's own public website (3 pages read on October 10, 2026). Stormap is not affiliated with Trello. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.