HubSpot security review: SOC 2, AI training & subprocessors

What HubSpot publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
85/100
SOC 2
SOC 2 Type II
ISO 27001
Claimed
Trains AI on your data?
Providers: no
Subprocessors
Not found

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does HubSpot train AI on your data?

Says its AI providers may not train on your data

HubSpot's own words (hubspot.com/products/artificial-intelligence/ai-data-agent):

Third-party AI providers are contractually prohibited from training their models on your data — and you can control what they have access to.

Certifications HubSpot claims

Certification or reportMentioned on
SOC 2 Type IIlegal.hubspot.com/security
SOC 3legal.hubspot.com/security
ISO/IEC 27001legal.hubspot.com/security

Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask HubSpot for the SOC 2 report or ISO certificate.

HubSpot subprocessors

Our reader didn't find a subprocessor list on HubSpot's public pages. It may be published somewhere we couldn't reach, such as a trust portal that needs JavaScript or a login. Ask HubSpot for it if you need it.

Security features mentioned

SSO / SAMLMentioned
SCIM provisioningNot found
Multi-factor authenticationMentioned
Encryption at restMentioned
Encryption in transitMentioned
Penetration testingMentioned
Bug bounty / disclosure programMentioned
Audit logsNot found
Data residencyMentioned United States
security.txt contactmailto:security-notifications@hubspot.com

Key documents

Trust / security centerlegal.hubspot.com/security
Privacy policylegal.hubspot.com/privacy-policy
Subprocessor listNot found
Data processing agreement (DPA)legal.hubspot.com/dpa
AI policyhubspot.com/products/artificial-intelligence/ai-data-agent
TermsNot found
Status pagestatus.hubspot.com

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15No
DPA available10Yes
AI training policy stated15Yes
security.txt contact5Yes
Status page10Yes

The score measures how much of a standard security review our reader could answer from HubSpot's public pages. It is not a rating of how secure HubSpot is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: HubSpot's own public website (5 pages read on October 10, 2026). Stormap is not affiliated with HubSpot. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.