What Pipedrive publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.
"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.
Statements differ between pages
Pipedrive's own words (pipedrive.com/en/terms-of-service):
We do not permit third parties to use Client Data to improve or train their AI models.
Vendors often have different rules for consumer or free plans and for business or enterprise plans. Check the terms for the plan you would use.
If the Beta Services involve AI or machine learning capabilities, you acknowledge and agree that Pipedrive may use your Client Data, including your Input and Output to train or refine such capabilities solely for the purpose of providing the Beta Services to you.
pipedrive.com/en/terms-of-service
Different pages say different things. This is often a split between business plans and free or consumer plans. Read each quote for the plan you would use.
| Certification or report | Mentioned on |
|---|---|
| SOC 2 Type II | pipedrive.com/en/privacy/dpa |
| ISO/IEC 27001 | pipedrive.com/en/privacy/dpa |
| ISO/IEC 27701 | pipedrive.com/en/privacy/dpa |
| HIPAA | pipedrive.com/en/terms-of-service |
Privacy laws and frameworks mentioned: GDPR, CCPA/CPRA, EU-U.S. Data Privacy Framework. These are laws the vendor says it follows, not certifications.
A certification on a website is a claim. For anything sensitive, ask Pipedrive for the SOC 2 report or ISO certificate.
Pipedrive lists 11 subprocessors on pipedrive.com/en/subprocessors:
| SSO / SAML | Mentioned |
| SCIM provisioning | Not found |
| Multi-factor authentication | Mentioned |
| Encryption at rest | Mentioned |
| Encryption in transit | Not found |
| Penetration testing | Mentioned |
| Bug bounty / disclosure program | Mentioned |
| Audit logs | Not found |
| Data residency | Mentioned EU, US, UK, Canada, Frankfurt |
| security.txt contact | Not found |
| Trust / security center | pipedrive.com/en/features/permissions-visibility |
| Privacy policy | pipedrive.com/en/privacy |
| Subprocessor list | pipedrive.com/en/subprocessors |
| Data processing agreement (DPA) | pipedrive.com/en/privacy/dpa |
| AI policy | Not found |
| Terms | pipedrive.com/en/terms-of-service |
| Status page | status.pipedrive.com |
| Check | Points | Result |
|---|---|---|
| Security or trust page | 15 | Yes |
| Certifications listed | 20 | Yes |
| Privacy policy | 10 | Yes |
| Subprocessor list | 15 | Yes |
| DPA available | 10 | Yes |
| AI training policy stated | 15 | Yes |
| security.txt contact | 5 | No |
| Status page | 10 | Yes |
The score measures how much of a standard security review our reader could answer from Pipedrive's public pages. It is not a rating of how secure Pipedrive is, and a "No" can mean the document exists where our reader couldn't see it.
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Source: Pipedrive's own public website (6 pages read on October 10, 2026). Stormap is not affiliated with Pipedrive. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.