WordPress.com security review: SOC 2, AI training & subprocessors

What WordPress.com publishes about its security, privacy and use of your data, with a link to the page each fact came from. Checked October 10, 2026.

Transparency score
60/100
SOC 2
Not mentioned
ISO 27001
Not mentioned
Trains AI on your data?
Not found
Subprocessors
Not found
DPA
Not found

"Not found" means our reader didn't find it on the public pages it could read; the vendor may still publish it.

Does WordPress.com train AI on your data?

Our reader didn't find a statement about training AI models on customer data on the WordPress.com pages it could read. WordPress.com may publish one elsewhere, for example in a help center, AI terms or a trust portal. Ask the vendor in writing and check its DPA and AI terms.

Certifications WordPress.com claims

Certification or reportMentioned on
PCI DSSwordpress.com/tos

Privacy laws and frameworks mentioned: GDPR. These are laws the vendor says it follows, not certifications.

A certification on a website is a claim. For anything sensitive, ask WordPress.com for the SOC 2 report or ISO certificate.

WordPress.com subprocessors

Our reader didn't find a subprocessor list on WordPress.com's public pages. It may be published somewhere we couldn't reach, such as a trust portal that needs JavaScript or a login. Ask WordPress.com for it if you need it.

Security features mentioned

SSO / SAMLNot found
SCIM provisioningNot found
Multi-factor authenticationNot found
Encryption at restNot found
Encryption in transitNot found
Penetration testingNot found
Bug bounty / disclosure programMentioned
Audit logsNot found
Data residencyNot found
security.txt contacthttps://hackerone.com/automattic/reports/new

Key documents

Trust / security centerautomattic.com/security
Privacy policyautomattic.com/privacy
Subprocessor listNot found
Data processing agreement (DPA)Not found
AI policyNot found
Termswordpress.com/tos
Status pageNot found

How this score is worked out

CheckPointsResult
Security or trust page15Yes
Certifications listed20Yes
Privacy policy10Yes
Subprocessor list15No
DPA available10Yes
AI training policy stated15No
security.txt contact5Yes
Status page10No

The score measures how much of a standard security review our reader could answer from WordPress.com's public pages. It is not a rating of how secure WordPress.com is, and a "No" can mean the document exists where our reader couldn't see it.

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Source: WordPress.com's own public website (4 pages read on October 10, 2026). Stormap is not affiliated with WordPress.com. Facts are what the vendor publishes about itself; certifications are claims, not verified audit reports. Something wrong or out of date? Pages are re-checked every two weeks.